OUR STORES

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STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will my item look like the photos?

Our photos show the product’s design and details. Colors may vary slightly depending on your screen and lighting. Please check your selected color, size, and the product description before ordering. If you’re unsure, contact us—we’re happy to help.

Where can I find my order confirmation?

Your order confirmation will be sent to the email address you entered at checkout. Please check your spam or junk folder if you don’t see it. If you created an account, you can also view your orders under My Account. Need help? Contact us with the email address used for your purchase.

How can I return an item?

Please contact us with your order number and the item you’d like to return before sending anything back. We’ll guide you through the next steps. Visit our Refund Policy for return eligibility, time limits, and shipping costs.

How long do I have to return an item?

You can request a return within 30 days of receiving your order. Please contact us with your order number before sending anything back. For eligibility requirements and return shipping costs, please see our Refund Policy.

Will sold-out items be restocked?

Some favorites may return, but restock dates vary by product, color, and size. Contact us with the item you’re looking for, and we’ll share any available updates. You can also subscribe to our newsletter for product news.